TERMS AND CONDITIONS Platinum Roofing of Georgia LLC

Effective Date: March 01, 2026

These Terms and Conditions (“Terms”) form part of the agreement between Platinum Roofing of Georgia LLC (“Contractor,” “we,” “us,” or “our”) and the property owner or authorized representative (“Customer,” “you,” or “your”) for roofing and related services. By signing a Proposal, Work Order, or Contract with us, you agree to be bound by these Terms.

1. Parties and Scope of Work

• The Contractor is Platinum Roofing of Georgia LLC, a Georgia limited liability company. Our principal office is located in [Insert Full Address, e.g., Valdosta or relevant Georgia location].

• We agree to furnish all labor, materials, equipment, and supervision necessary to complete the roofing work (“Work”) described in the attached Proposal, Contract, or Scope of Work document.

• The Work is limited to the specific items listed in the Proposal. Any additional work, repairs, or changes must be agreed upon in a written Change Order signed by both parties before commencement.

• We do not provide architectural, engineering, or design services. You are responsible for ensuring any existing structures, roof deck, or substrate are suitable for the Work.

2. Customer Responsibilities

• You warrant that you are the legal owner of the property or have full authority to enter into this agreement and authorize the Work.

• You agree to provide clear access to the property, safe working conditions, and any necessary utilities (electricity, water) at no cost to us.

• You must remove or protect personal property, vehicles, landscaping, and valuables near the work area. We are not responsible for damage to items not properly protected or removed.

• You are responsible for obtaining any required permits, approvals, or variances unless otherwise stated in the Proposal. We will assist with permit applications where agreed, at your expense.

• You warrant that the roof deck and underlying structure are in sound condition and capable of supporting the Work. We perform only a visual inspection of the surface and are not responsible for hidden defects, structural issues, moisture, or pre-existing damage.

3. Payment Terms

• A deposit of [e.g., 25–33%] of the total contract price is due upon signing the Contract, unless otherwise specified.

• Progress payments and final payment shall be made according to the schedule in the Proposal. Final payment is due upon substantial completion and before final walkthrough, or as otherwise agreed.

• For insurance claim projects, you are responsible for paying your deductible, any non-covered items, upgrades, and supplements as required by the insurer. Insurance proceeds are not a substitute for your payment obligations.

• All payments are non-refundable except as provided under applicable Georgia law (e.g., cancellation rights).

• Late payments accrue interest at the rate of 1.5% per month (or the maximum allowed by law). We may suspend Work or pursue collection costs, including reasonable attorney’s fees, if payments are not made when due.

• Prices do not include sales tax unless stated. You are responsible for all applicable taxes.

4. Timeline and Delays

• We will make reasonable efforts to complete the Work within the estimated timeframe provided in the Proposal. However, timelines are estimates only and may be affected by weather, material availability, permit delays, or unforeseen conditions.

• We are not liable for delays caused by you, weather, acts of God, labor disputes, supply chain issues, or other events beyond our reasonable control.

• If additional work or hidden damage (e.g., deteriorated decking) is discovered, the timeline and price may be adjusted via a written Change Order.

5. Materials and Workmanship

• Materials will be as specified in the Proposal (e.g., manufacturer brand, type, color). We reserve the right to substitute comparable materials if the specified ones are unavailable, with your prior approval when possible.

• We warrant our workmanship against defects for [e.g., 5–10 years] from the date of completion, subject to the limitations below. Manufacturer warranties on materials (e.g., shingles) are passed through to you and governed by the manufacturer’s terms.

• This warranty does not cover damage from misuse, neglect, severe weather events beyond normal design limits, alterations by others, or pre-existing conditions. Normal wear and tear, algae growth (unless a specific algae-resistant product is used), or cosmetic issues are excluded.

• To make a warranty claim, you must notify us in writing within [e.g., 30 days] of discovering the issue. We will inspect and, if covered, repair at no cost to you (labor only; materials may be covered by manufacturer).

6. Insurance and Liability

• We maintain workers’ compensation, commercial general liability, and automobile insurance as required by law. Certificates of Insurance are available upon request.

• You are responsible for maintaining property insurance (including builder’s risk if applicable) that covers the Work and your property during the project.

• Our liability is limited to the contract price. We are not responsible for incidental, consequential, indirect, or punitive damages, including but not limited to loss of use, lost profits, or interior damage not directly caused by our negligence.

• You agree to indemnify us against claims arising from your failure to provide safe access, hidden defects, or your own negligence.

7. Changes, Extras, and Inspections

• All changes or extra work must be documented in a signed Change Order that includes the adjusted price and timeline.

• We will clean the job site daily and remove debris upon completion. Final cleanup is included unless otherwise noted.

8. Cancellation and Termination

• For contracts signed at your residence, you may have a right to cancel within three (3) business days (or as required by Georgia law). Contact us in writing for details.

• For insurance-related roofing work in Georgia, additional cancellation rights may apply if the insurer denies or partially denies the claim (typically a five-business-day period after notification). Specific notice language will be provided as required by law.

• If you cancel after the cancellation period or after work begins (except for valid insurance denial), you may be responsible for a reasonable cancellation fee covering materials ordered, labor performed, and lost profit (not to exceed [e.g., 15–25%] of the contract price or actual costs incurred).

• We may terminate the agreement for non-payment or your material breach after providing written notice.

9. Dispute Resolution and Governing Law

• Any disputes arising under this agreement will first be addressed through good-faith negotiation. If unresolved, the parties agree to mediation before litigation.

• This agreement is governed by the laws of the State of Georgia. Venue for any legal action shall be in the county where the Work is performed or where our principal office is located.

• In any collection or enforcement action, the prevailing party is entitled to recover reasonable attorney’s fees and costs.

10. Entire Agreement and Amendments

• These Terms, together with the Proposal/Contract and any Change Orders, constitute the entire agreement between the parties and supersede all prior understandings.

• No amendments are valid unless made in writing and signed by both parties. No oral modifications apply.

• If any provision is held invalid, the remainder of the agreement remains enforceable.

11. Notices

• All notices must be in writing and delivered by email, certified mail, or hand delivery to the addresses provided in the Contract.

Acceptance By signing below or proceeding with the Work, you acknowledge that you have read, understood, and agree to these Terms and Conditions.